Terms and conditions

These Terms and Conditions govern access to and use of the VibrantHive website, reports, assessments, demo experiences, and related digital content or services. They are designed to clarify permitted use, protect VibrantHive's intellectual property, limit liability, preserve important legal remedies, and reduce risk when website visitors interact with assessments, forms, or business content.

By accessing or using the VibrantHive website or any related digital feature, the user agrees to be bound by these Terms and Conditions and by the Privacy Policy. If the user does not agree, the user should not access or use the website or services.

The website and services are intended for business users and individuals acting on behalf of a business or professional purpose. By using the website, the user represents that any information submitted is accurate, that the user has authority to submit it, and that the user will use the website only for lawful purposes.

VibrantHive may provide brand strength reports, marketing assessments, strategy recommendations, digital content, consultations, demos, and related materials through the website. Any such materials are provided for general informational and business evaluation purposes unless a separate written services agreement states otherwise. Website content, reports, and recommendations do not constitute legal, financial, accounting, medical, or other licensed professional advice.

Marketing, branding, visibility, lead generation, and growth outcomes depend on multiple factors outside VibrantHive's control, including market conditions, competition, budgets, timing, client responsiveness, operational capacity, and implementation quality. Accordingly, VibrantHive does not guarantee any specific ranking, conversion rate, revenue outcome, pipeline result, business growth level, or competitive position based on website use, reports, or recommendations.

Any brand strength report, assessment, score, ranking, benchmark, or recommendation provided through the website is based on the information available to VibrantHive at the time of review and may rely on automated tools, third-party data, public information, user-provided information, assumptions, and analytical judgment. These outputs are directional and informational only, may change over time, and should not be treated as a guarantee, certification, or warranty of performance.

If a user submits a brand URL, company details, email address, content, feedback, or other materials, the user grants VibrantHive a non-exclusive, worldwide, royalty-free license to use, host, process, reproduce, analyze, adapt, and display those materials solely as reasonably necessary to operate the website, provide requested reports or services, improve offerings, protect security, or comply with law. The user represents that the user has the rights and authority necessary to submit such materials and that the materials do not violate any law or third-party right.

Users may not:

• Use the website in violation of any law, regulation, or third-party right.
• Submit false, misleading, infringing, defamatory, or unlawful material.
• Interfere with website security, availability, or operation.
• Scrape, crawl, harvest, reverse engineer, reproduce, republish, or exploit website content or reports except as expressly permitted in writing.
• Access the website using bots, scripts, or automated tools in a manner that imposes an unreasonable burden or bypasses technical restrictions.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Use VibrantHive content, trademarks, name, or materials in a way that implies affiliation, endorsement, or partnership without prior written consent.

The website, design, branding, logos, text, graphics, reports, layouts, software, concepts, methodologies, and related materials are owned by or licensed to VibrantHive and are protected by intellectual property and unfair competition laws. Except for the limited right to access the website for legitimate business evaluation purposes, no license or ownership right is granted by implication, estoppel, or otherwise.

If a user provides suggestions, ideas, comments, or feedback regarding the website or services, VibrantHive may use that feedback without restriction or compensation, and without any obligation to the user.

The website may integrate or link to third-party platforms, analytics tools, scheduling providers, payment processors, communications tools, social platforms, or external websites. VibrantHive does not control and is not responsible for third-party services, content, availability, or policies.

Unless a separate written non-disclosure agreement or services agreement provides otherwise, information submitted through the public website or standard website forms will not be treated as confidential. Users should not submit trade secrets, highly sensitive data, or confidential business information through public website forms unless specifically invited to do so through an appropriate secure process.

To the fullest extent permitted by law, the website and all related content, reports, and services are provided on an “as is“ and “as available“ basis. VibrantHive disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

To the fullest extent permitted by law, VibrantHive and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunity, or anticipated savings, arising out of or related to website use, inability to use the website, reliance on reports or recommendations, third-party services, or these Terms and Conditions, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the aggregate liability of VibrantHive for any claim arising out of or relating to the website or these Terms and Conditions shall not exceed the greater of one hundred U.S. dollars (US $100) or the amount paid by the user directly to VibrantHive for the specific website-based service giving rise to the claim in the twelve months preceding the event giving rise to the claim.

The user agrees to defend, indemnify, and hold harmless VibrantHive and its officers, directors, employees, contractors, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to the user's submissions, misuse of the website, breach of these Terms and Conditions, or violation of any law or third-party right.

VibrantHive may suspend, restrict, or terminate access to the website or any feature at any time, with or without notice, if VibrantHive believes a user has violated these Terms and Conditions, created risk, or acted in a manner that could harm VibrantHive, its users, or third parties.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state or province in which VibrantHive is organized, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms and Conditions or the website shall be brought exclusively in the state or federal courts located in the jurisdiction where VibrantHive is organized, and the parties consent to that jurisdiction and venue. Placeholder: Replace this section with the correct governing law and venue once VibrantHive's legal entity and principal place of business are confirmed.

VibrantHive may update these Terms and Conditions from time to time. The updated version will be posted on the website with a revised effective date or last updated date. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

For questions regarding these Terms and Conditions, contact: